Alpaca care

All items from our collection are made of natural materials. We therefore recommend dry cleaning, as machine wash could damage the product.

Dry Cleaning

Please use professional cleaning service that has experience with alpaca wool. Inform your cleaner of any spots or stains. Ask the cleaner to use a fresh solvent in low temperature and a process that does not involve tumbling. Some wool may start pilling (the appearance of tiny balls of fluff on the surface of the fabric). Dry cleaning may increase pilling, but your cleaner should remove them as part of finishing process.

Handwash

If you decide to wash the product by hand, please use lukewarm (30°C) water and very light detergent or wool shampoo. Never use chlorine bleach. Rinse the item as many times as necessary to wash off any detergent or shampoo. Remove excess water by carefully pressing the wet item, avoiding creasing or twisting.

Dry the product flat or in horizontal position and in shade, avoiding stretching. Do not tumble dry. The dried item can be ironed on low temperature, if needed. Before storing it, make sure that the item is completely dry. However, we recommend regular (yearly) dry cleaning, if needed.

Ironing

Use the WOOL setting on the iron and add water. Always use steam heat when pressing. Avoid extreme pressure and extreme temperature.

Stains

Dry cleaning is recommended to remove stubborn stains. Machine wash could harm the product.